1. General Information
At Divine Dresses, we strive to deliver your orders promptly and ensure a smooth shopping experience. This policy outlines how we handle shipping within Pakistan.
2. Shipping Locations
- We currently deliver to all major cities and towns across Pakistan.
- Delivery to remote areas may take additional time and is subject to courier availability.
3. Shipping Charges
- Free Shipping: Free shipping is available for All Orders.
- Any applicable shipping charges will be displayed at checkout.
4. Delivery Time
- Orders are typically processed within 1-2 business days.
- Delivery times are estimated as follows:
- Major Cities: 3-5 business days
- Remote Areas: 5-7 business days
- Please note that unforeseen delays may occur due to weather, holidays, or other factors beyond our control.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can use the tracking number to monitor your order’s status.
6. Packaging
- We ensure that all orders are securely packaged to prevent damage during transit.
7. Delivery Issues
- If your order is delayed, lost, or arrives damaged, please contact us immediately at support@divinedresses.shop
- For damaged orders, please provide photos of the item and packaging for verification.
8. Cash on Delivery (COD)
- COD is available for all orders within Pakistan.
- Please ensure that the payment is ready at the time of delivery.
9. Changes to Shipping Information
- If you need to update your shipping address after placing an order, please contact us within 12 hours of order placement.
Contact Us
If you have any questions regarding our Shipping Policy, feel free to reach out to us:
Email: support@divinedresses.shop